Scope of Support for Parallels Products

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During the term of your active support package for Parallels products, the Parallels team will provide expert-level guidance and troubleshooting in connection with questions and issues arising from the installation, configuration, and use of Parallels software, bug fixes, and issue resolution.

More information on the scope of support for each respective product can be found below:

Product Scope Of Support Details
Parallels Desktop For Mac KB124714
Parallels Remote Application Server KB123418
Parallels Secure Workspace KB129388
Parallels DaaS KB130024
Parallels Browser Isolation KB130105

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