During the term of your active support package for Parallels products, the Parallels team will provide expert-level guidance and troubleshooting in connection with questions and issues arising from the installation, configuration, and use of Parallels software, bug fixes, and issue resolution.
More information on the scope of support for each respective product can be found below:
|Product||Scope Of Support Details|
|Parallels Desktop For Mac||KB124714|
|Parallels Remote Application Server||KB123418|
|Parallels Secure Workspace||KB129388|