Lifecycle announcement for Parallels Remote Application Server

28 users found this article helpful

Parallels has the following product lifecycle strategy for Parallels Remote Application Server:

Major releases for Parallels Remote Application Server are issued yearly. From the maintenance and support perspective there are two types of versions:

  1. Long Term Supported (LTS) versions
  2. Non-LTS versions

Long Term Supported (LTS) versions

To ensure an improved maintenance and support for our customers Parallels will release Long Term Support (LTS) versions periodically. This will mean a longer supported period for LTS versions. 

Each LTS version will be supported for a total duration of 36 months (3 years), made up of 30 months of maintenance followed by additional 6 months of support.

Non - LTS version

Non - LTS versions will be supported for a total duration of 24 months (2 years), made up of 18 months of maintenance followed by additional 6 months of support. 

The below table defines the End of Maintenance (EOM) and End of Support (EOS) for the currently supported versions:

Product  Version  Release Date  EOM  EOS
Remote Application Server 18 (LTS) 16 Dec 2020  16 Jun 2023  16 Dec 2023
Remote Application Server 19 (LTS) 28 July 2022 28 Feb 2025 28 July 2025
Remote Application Server 20 (LTS) 30 Oct 2024 30 Mar 2027 30 Oct 2027

Note: All versions not listed in table above have now reached EOM and EOS.

Definitions

End of Maintenance: The last date of Development Iterations for this product version.

End of Support: The last date the official technical support services will be provided for this product version.

Was this article helpful?

Tell us how we can improve it.