Parallels has the following product lifecycle strategy for Parallels Remote Application Server:
Major releases for Parallels Remote Application Server are issued yearly, from a maintenance and support perspective there are two types of versions:
- Long Term Supported (LTS) versions
- Non - LTS versions
Long Term Supported (LTS) versions:
To ensure an improved maintenance and support for our customers Parallels will release a Long Term Support (LTS) version periodically. This will mean a longer supported period for LTS versions.
Each LTS version will be supported for a total duration of 36 months (3 years), made up of 30 months of maintenance followed by an additional 6 months of support. LTS versions will be released in every other major release.
Example: 16.5 is an LTS version, v17 is non-LTS version, v18 is an LTS version, v19 is non-LTS version, etc…
Non - LTS version
Non - LTS versions will be supported for a total duration of 24 months (2 years), made up of 18 months of maintenance followed by an additional 6 months of support.
The below table defines the End of Maintenance (EOM) and End of Support (EOS) for the current supported versions:
|Remote Application Server||15||03 Feb 16||30 Sept 17||28 Feb 18|
|Remote Application Server||15.5||02 Nov 16||30 May 18||30 Nov 19|
|Remote Application Server||16||
10 Jul 17
10 Feb 20
10 Jul 20
|Remote Application Server||16.5 (LTS)||11 Jun 18||
11 May 21
11 Oct 21
|Remote Application Server||17||18 Jun 19||
30 Mar 21
17 Sep 21
|Remote Application Server||18 (LTS)||16 Dec 2020||16 Jun 2023||16 Dec 2023|
Note: Any previous versions not listed in above table have now reached EOM and EOS
End of Maintenance: Last date of Development Iterations for the product version.
End of Support: Last date the official technical support services will be provided for the product version.