Lifecycle announcement for Parallels Remote Application Server

24 users found this article helpful

Parallels has the following product lifecycle strategy for Parallels Remote Application Server:

Major releases for Parallels Remote Application Server are issued yearly, from a maintenance and support perspective there are two types of versions:

  1. Long Term Supported (LTS) versions
  2. Non - LTS versions

Long Term Supported (LTS) versions:

To ensure an improved maintenance and support for our customers Parallels will release a Long Term Support (LTS) version periodically. This will mean a longer supported period for LTS versions. 

Each LTS version will be supported for a total duration of 36 months (3 years), made up of 30 months of maintenance followed by an additional 6 months of support.

Non - LTS version

Non - LTS versions will be supported for a total duration of 24 months (2 years), made up of 18 months of maintenance followed by an additional 6 months of support. 

The below table defines the End of Maintenance (EOM) and End of Support (EOS) for the current supported versions:

Product  Version  Release Date  EOM  EOS
Remote Application Server 15  03 Feb 2016  30 Sep 2017    28 Feb 2018
Remote Application Server 15.5  02 Nov 2016  30 May 2018  30 Nov 2019
Remote Application Server 16

10 Jul 2017

10 Feb 2020

10 Jul 2020

Remote Application Server 16.5 (LTS) 11 Jun 2018

11 May 2021

11 Oct 2021

Remote Application Server 17 18 Jun 2019

30 Mar 2021

17 Sep 2021

Remote Application Server 18 (LTS) 16 Dec 2020  16 Jun 2023  16 Dec 2023
Remote Application Server 19 (LTS) 28 July 2022 28 Feb 2025 28 July 2025

Note: Any previous versions not listed in above table have now reached EOM and EOS

Definitions

End of Maintenance: Last date of Development Iterations for the product version.

End of Support: Last date the official technical support services will be provided for the product version.

Was this article helpful?

Tell us how we can improve it.