This article outlines the location of the various log files generated by the Remote Application Server (RAS) and its components.
| Log Type | Log File Name | Location | Purpose |
|---|---|---|---|
| Installation | RASMsi.log |
%ProgramData%\Parallels\RASLogs\ |
Created when pushing an installation |
| Connection Broker | controller.log |
%ProgramData%\Parallels\RASLogs\ |
Controller service |
redundancy.log |
%ProgramData%\Parallels\RASLogs\ |
Redundancy service | |
tsscheduler.log |
%ProgramData%\Parallels\RASLogs\ |
Scheduler activity | |
notifdisp.log |
%ProgramData%\Parallels\RASLogs\ |
Email Dispatcher | |
audit.log |
%ProgramData%\Parallels\RASLogs\ |
Audit | |
devscheduler.log |
%ProgramData%\Parallels\RASLogs\ |
Devscheduler | |
licensing.log |
%ProgramData%\Parallels\RASLogs\ |
Licensing | |
cpuloadbalancer.log |
%ProgramData%\Parallels\RASLogs\ |
CPU load balancing | |
| RDSH Agent | tsagent.log |
%ProgramData%\Parallels\RASLogs\ |
Agent Service |
univprn.log |
%ProgramData%\Parallels\RASLogs\ |
Printing | |
univwia.log |
%ProgramData%\Parallels\RASLogs\ |
Scanning | |
univtwain.log |
%ProgramData%\Parallels\RASLogs\ |
Scanning | |
univinst.log |
%ProgramData%\Parallels\RASLogs\ |
Device Installation | |
shell.log |
%ProgramData%\Parallels\RASLogs\ |
Shell | |
devredir.log |
%ProgramData%\Parallels\RASLogs\UserLogs\ |
Device redirection | |
CertLogonCredProv.log |
%ProgramData%\Parallels\RASLogs\ |
Cert Logon Credential Provider (SAML/smartcard-type logon initiation) | |
LsassSCardMgr.log |
%ProgramData%\Parallels\RASLogs\ |
SCard Hooker for lsass (older versions only — superseded by RASKSP) | |
rasksp.log |
%ProgramData%\Parallels\RASLogs\ |
RAS Key Storage Provider (RASKSP) — SAML/smartcard authentication via LSASS, compatible with RunAsPPL | |
RasExt.log |
%ProgramData%\Parallels\RASLogs\ |
Token validation | |
| Provider Agent | vdiagent.log |
%ProgramData%\Parallels\RASLogs\ |
Agent Service |
| PC Agent | pcagent.log |
%ProgramData%\Parallels\RASLogs\ |
Agent Service |
univprn.log |
%ProgramData%\Parallels\RASLogs\ |
Printing | |
univwia.log |
%ProgramData%\Parallels\RASLogs\ |
Scanning | |
univtwain.log |
%ProgramData%\Parallels\RASLogs\ |
Scanning | |
univinst.log |
%ProgramData%\Parallels\RASLogs\ |
Device Installation | |
shell.log |
%ProgramData%\Parallels\RASLogs\ |
Shell | |
devredir.log |
%ProgramData%\Parallels\RASLogs\UserLogs\ |
Device redirection | |
CertLogonCredProv.log |
%ProgramData%\Parallels\RASLogs\ |
Cert Logon Credential Provider (SAML/smartcard-type logon initiation) | |
LsassSCardMgr.log |
%ProgramData%\Parallels\RASLogs\ |
SCard Hooker for lsass (older versions only — superseded by RASKSP) | |
rasscarddriver.log |
%ProgramData%\Parallels\RASLogs\ |
Parallels Scard Driver (older versions only — superseded by RASKSP) | |
rasksp.log |
%ProgramData%\Parallels\RASLogs\ |
RAS Key Storage Provider (RASKSP) — SAML/smartcard authentication via LSASS, compatible with RunAsPPL | |
RasExt.log |
%ProgramData%\Parallels\RASLogs\ |
Token validation | |
| Guest Agent | guestagent.log |
%ProgramData%\Parallels\RASLogs\ |
Agent Service |
univprn.log |
%ProgramData%\Parallels\RASLogs\ |
Printing | |
univwia.log |
%ProgramData%\Parallels\RASLogs\ |
Scanning | |
univtwain.log |
%ProgramData%\Parallels\RASLogs\ |
Scanning | |
univinst.log |
%ProgramData%\Parallels\RASLogs\ |
Device Installation | |
shell.log |
%ProgramData%\Parallels\RASLogs\ |
Shell | |
devredir.log |
%ProgramData%\Parallels\RASLogs\UserLogs\ |
Device redirection | |
CertLogonCredProv.log |
%ProgramData%\Parallels\RASLogs\ |
Cert Logon Credential Provider (SAML/smartcard-type logon initiation) | |
LsassSCardMgr.log |
%ProgramData%\Parallels\RASLogs\ |
SCard Hooker for lsass (older versions only — superseded by RASKSP) | |
rasscarddriver.log |
%ProgramData%\Parallels\RASLogs\ |
Parallels Scard Driver (older versions only — superseded by RASKSP) | |
rasksp.log |
%ProgramData%\Parallels\RASLogs\ |
RAS Key Storage Provider (RASKSP) — SAML/smartcard authentication via LSASS, compatible with RunAsPPL | |
RasExt.log |
%ProgramData%\Parallels\RASLogs\ |
Token validation | |
| Gateway | gateway.log |
%ProgramData%\Parallels\RASLogs\ |
Gateway Service |
HTML5GW.log |
%ProgramData%\Parallels\RASLogs\ |
HTML5 | |
| Enrolment Agent | EnrollServer.log |
%ProgramData%\Parallels\RASLogs\ |
Enrolment Service |
| PowerShell Interface | powershell.log |
%ProgramData%\Parallels\RASLogs\ |
PowerShell Interface |
Parallels Client log locations are described here: https://kb.parallels.com/en/124703
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