Parallels Remote Application Server 17.1 logs location

1 users found this article helpful

Information

This article outlines location of various log files for Remote Application Server (RAS) and its components.

Log Type Log File Name Location Purpose
Installation RASMsi.log

%ProgramData%\Parallels\RASLogs\

Created when pushing
Publishing Agent controller.log %ProgramData%\Parallels\RASLogs\ Controller service
redundancy.log %ProgramData%\Parallels\RASLogs\ Redundancy service
tsscheduler.log %ProgramData%\Parallels\RASLogs\ Scheduler activity
notifdisp.log %ProgramData%\Parallels\RASLogs\ Email Dispatcher
audit.log %ProgramData%\Parallels\RASLogs\ Audit
devscheduler.log %ProgramData%\Parallels\RASLogs\ Devscheduler
licensing.log %ProgramData%\Parallels\RASLogs\ Licensing
cpuloadbalancer.log %ProgramData%\Parallels\RASLogs\ CPU load balancing
RDSH Agent tsagent.log %ProgramData%\Parallels\RASLogs\ Agent Service
univprn.log %ProgramData%\Parallels\RASLogs\ Printing
univwia.log %ProgramData%\Parallels\RASLogs\ Scanning
univtwain.log %ProgramData%\Parallels\RASLogs\ Scanning
univinst.log %ProgramData%\Parallels\RASLogs\ Device Installation
shell.log %ProgramData%\Parallels\RASLogs\ Shell
devredir.log %ProgramData%\Parallels\RASLogs\UserLogs\ Device redirection
CertLogonCredProv.log %ProgramData%\Parallels\RASLogs\ Cert Logon Credential provider
LsassSCardMgr.log %ProgramData%\Parallels\RASLogs\ SCard Hooker for lsass
RasExt.log %ProgramData%\Parallels\RASLogs\ Token validation 
VDI Host Agent vdiagent.log %ProgramData%\Parallels\RASLogs\ Agent Service
PC Agent pcagent.log %ProgramData%\Parallels\RASLogs\ Agent Service
univprn.log %ProgramData%\Parallels\RASLogs\ Printing
univwia.log %ProgramData%\Parallels\RASLogs\ Scanning
univtwain.log %ProgramData%\Parallels\RASLogs\ Scanning
univinst.log %ProgramData%\Parallels\RASLogs\ Device Installation
shell.log %ProgramData%\Parallels\RASLogs\ Shell
devredir.log %ProgramData%\Parallels\RASLogs\UserLogs\ Device redirection
CertLogonCredProv.log %ProgramData%\Parallels\RASLogs\ Cert Logon Credential provider
LsassSCardMgr.log %ProgramData%\Parallels\RASLogs\ SCard Hooker for lsass
rasscarddriver.log %ProgramData%\Parallels\RASLogs\ Parallels Scard Driver
RasExt.log %ProgramData%\Parallels\RASLogs\ Token validation 
Guest Agent guestagent.log %ProgramData%\Parallels\RASLogs\ Agent Service
univprn.log %ProgramData%\Parallels\RASLogs\ Printing
univwia.log %ProgramData%\Parallels\RASLogs\ Scanning
univtwain.log %ProgramData%\Parallels\RASLogs\ Scanning
univinst.log %ProgramData%\Parallels\RASLogs\ Device Installation
shell.log %ProgramData%\Parallels\RASLogs\ Shell
devredir.log %ProgramData%\Parallels\RASLogs\UserLogs\ Device redirection
CertLogonCredProv.log %ProgramData%\Parallels\RASLogs\ Cert Logon Credential provider
LsassSCardMgr.log %ProgramData%\Parallels\RASLogs\ SCard Hooker for lsass
rasscarddriver.log %ProgramData%\Parallels\RASLogs\ Parallels Scard Driver
RasExt.log %ProgramData%\Parallels\RASLogs\ Token validation 
Gateway

gateway.log

%ProgramData%\Parallels\RASLogs\

Gateway Service

HTML5GW.log

%ProgramData%\Parallels\RASLogs\

HTML5

Enrolment Agent EnrollServer.log %ProgramData%\Parallels\RASLogs\ Enrolment Service
PowerShell Interface powershell.log %ProgramData%\Parallels\RASLogs\ PowerShell Interface

Parallels Client logs location is described here: https://kb.parallels.com/en/124703

Was this article helpful?

Tell us how we can improve it.