Mouse cursor randomly stuck while using macOS/OS X virtual machines

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Note: The issue has been fixed in Parallels Desktop 14.1.1 (45476) build. Therefore, it is advised to update Parallels Desktop to the latest build of version 14 or upgrade to the most recent version.


Symptoms

While using macOS®/OS X® virtual machine, the mouse cursor randomly freezes. To unfreeze it again, it is necessary to suspend the virtual machine and then resume it.

Resolution

Next time the cursor freezes, simply perform scrolling using the mouse.

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