Parallels Remote Application Server logs location

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Information

This article outlines the location of various log files for the Remote Application Server (RAS) and its components.

 

Log Type Log File Name Location Purpose
Installation RASMsi.log

%ProgramData%\Parallels\RASLogs\

Created when pushing
Connection Broker controller.log %ProgramData%\Parallels\RASLogs\ Controller service
redundancy.log %ProgramData%\Parallels\RASLogs\ Redundancy service
tsscheduler.log %ProgramData%\Parallels\RASLogs\ Scheduler activity
notifdisp.log %ProgramData%\Parallels\RASLogs\ Email Dispatcher
audit.log %ProgramData%\Parallels\RASLogs\ Audit
devscheduler.log %ProgramData%\Parallels\RASLogs\ Devscheduler
licensing.log %ProgramData%\Parallels\RASLogs\ Licensing
cpuloadbalancer.log %ProgramData%\Parallels\RASLogs\ CPU load balancing
RDSH Agent tsagent.log %ProgramData%\Parallels\RASLogs\ Agent Service
univprn.log %ProgramData%\Parallels\RASLogs\ Printing
univwia.log %ProgramData%\Parallels\RASLogs\ Scanning
univtwain.log %ProgramData%\Parallels\RASLogs\ Scanning
univinst.log %ProgramData%\Parallels\RASLogs\ Device Installation
shell.log %ProgramData%\Parallels\RASLogs\ Shell
devredir.log %ProgramData%\Parallels\RASLogs\UserLogs\ Device redirection
CertLogonCredProv.log %ProgramData%\Parallels\RASLogs\ Cert Logon Credential provider
LsassSCardMgr.log %ProgramData%\Parallels\RASLogs\ SCard Hooker for lsass
RasExt.log %ProgramData%\Parallels\RASLogs\ Token validation 
Provider Agent vdiagent.log %ProgramData%\Parallels\RASLogs\ Agent Service
PC Agent pcagent.log %ProgramData%\Parallels\RASLogs\ Agent Service
univprn.log %ProgramData%\Parallels\RASLogs\ Printing
univwia.log %ProgramData%\Parallels\RASLogs\ Scanning
univtwain.log %ProgramData%\Parallels\RASLogs\ Scanning
univinst.log %ProgramData%\Parallels\RASLogs\ Device Installation
shell.log %ProgramData%\Parallels\RASLogs\ Shell
devredir.log %ProgramData%\Parallels\RASLogs\UserLogs\ Device redirection
CertLogonCredProv.log %ProgramData%\Parallels\RASLogs\ Cert Logon Credential provider
LsassSCardMgr.log %ProgramData%\Parallels\RASLogs\ SCard Hooker for lsass
rasscarddriver.log %ProgramData%\Parallels\RASLogs\ Parallels Scard Driver
RasExt.log %ProgramData%\Parallels\RASLogs\ Token validation 
Guest Agent guestagent.log %ProgramData%\Parallels\RASLogs\ Agent Service
univprn.log %ProgramData%\Parallels\RASLogs\ Printing
univwia.log %ProgramData%\Parallels\RASLogs\ Scanning
univtwain.log %ProgramData%\Parallels\RASLogs\ Scanning
univinst.log %ProgramData%\Parallels\RASLogs\ Device Installation
shell.log %ProgramData%\Parallels\RASLogs\ Shell
devredir.log %ProgramData%\Parallels\RASLogs\UserLogs\ Device redirection
CertLogonCredProv.log %ProgramData%\Parallels\RASLogs\ Cert Logon Credential provider
LsassSCardMgr.log %ProgramData%\Parallels\RASLogs\ SCard Hooker for lsass
rasscarddriver.log %ProgramData%\Parallels\RASLogs\ Parallels Scard Driver
RasExt.log %ProgramData%\Parallels\RASLogs\ Token validation 
Gateway

gateway.log

%ProgramData%\Parallels\RASLogs\

Gateway Service

HTML5GW.log

%ProgramData%\Parallels\RASLogs\

HTML5

Enrolment Agent EnrollServer.log %ProgramData%\Parallels\RASLogs\ Enrolment Service
PowerShell Interface powershell.log %ProgramData%\Parallels\RASLogs\ PowerShell Interface

Parallels Client logs location is described here: https://kb.parallels.com/en/124703

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