Why do I have to sign in to contact Parallels Support?

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At Parallels, we work hard on improving our products and services to deliver great experience to our customers. Here are some benefits of using Support Portal available to every registered Parallels user.

Ease of contact

Work with your tickets

Contribute to Knowledge Base Search Optimization

If you have issues signing in to your Parallels account, please refer to KB 113624.

Note: the KB 6571 provides comprehensive information on how to contact Parallels Support Team to assist you in resolving technical/licensing issues or inquiries you may have regarding Parallels Desktop.

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