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Unable to start the virtual machine as it is stuck in stopping state

APPLIES TO:
  • Parallels Desktop for Mac Business Edition
  • Parallels Desktop for Mac Standard Edition

Symptoms

Unable to start the virtual machine as it is stuck in stopping state and does not go any further.

Cause

Parallels service is not working as expected.

Resolution

  1. On the Mac side, open Activity Monitor from /Applications/Utilities/
  2. Find the following process:

    • in Parallels Desktop 10, the process name is the virtual machine's name:

    • in Parallels Desktop 8 and 9

      Parallels VM
      

    • in Parallels Desktop 5, 6, and 7

      prl_vm_app
      

  3. Select this process and quit it by clicking on 'Force Quit' option.
  4. Restart the virtual machine and check if you are able to boot it successfully.

If the issue still persists you may want to reboot your Mac




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