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I am unable to start Windows: troubleshooting Virtual Machine start issues

APPLIES TO:
  • Parallels Desktop 10 for Mac
  • Parallels Desktop 9 for Mac
  • Parallels Desktop 8 for Mac
  • Parallels Desktop 7 for Mac
  • Parallels Desktop 6 for Mac
  • Parallels Desktop Enterprise

Symptoms

  • Your Windows virtual machine (or another OS) no longer boots and you cannot start it.
  • You receive an error message starting your Virtual Machine
  • You receive a critical error or Virtual Machine does not boot because of Blue Screen of Death (BSOD)

Cause

  • Windows OS installed in this Virtual Machine is corrupted
  • A Mac OS X related issue (lack of free disk space, wrong permission on Parallels desktop files)
  • Parallels Desktop issue

Resolution

Before checking available solutions listed in this article, we recommend you to search for a solution by the error message you get when you start your virtual machine: kb.parallels.com


If you did not find a solution, click on one of these symptoms for more options:


Parallels Desktop gives me an error when I start my Virtual Machine

My Windows does not boot - it is stuck, but I do not get an error message dialogue


Windows boots with a Blue Screen of Death (BSOD)

Such errors are hardware or driver related, causing the virtual machine to stop responding in order to prevent damage to the hardware or data. Such issues are known for Windows OS and you may contact Microsoft for assistance: http://support.microsoft.com/kb/129845. You may also check our solutions for some BSOD issues:




Related articles:

Search words:

Windows doesn't start

Windows failed to start




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