Symptoms
RAS Reporting installer is failing with the following error message:
ReportingSetup.log (C:\ProgramData\Parallels\RASLogs) contains the following error:
Error while listing and deleting SSRS Folders : System.Web.Services.Protocols.SoapException: The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing. ---> Microsoft.ReportingServices.Library.ReportServerDatabaseUnavailableException: The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing.
Cause
Misconfiguration
Resolution
Double-check that the Report Server Database is connected at Reporting Services Configuration Manager:
Please follow this article for more information:
Single Server Installation and Configuration of Parallels RAS Reporting Service
Multi-Server Installation and Configuration of Parallels RAS Reporting Service
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