Publishing agent failed to connect to master redundancy

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Symptoms

There are licensing issues or settings aren't applied properly, and controller.log has an error Failed to connect to master redundancy:

[E 06/000000A3/T0978/P07A4] 11-05-20 15:02:18 - Failed to connect to master redundancy (10.5.1.99).

Cause

The IP address in the properties of the Primary Connection Broker is incorrect.

Resolution

1. Go to RAS ConsoleFarm Connection Brokers.
2. Open the properties of the Primary Connection Broker.
3. Click Resolve.

4. Click Apply and reopen the RAS Console.

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