How to re-install Universal Printing module in Parallels Remote Application Server v15/v15.5/v16

6 users found this article helpful

Symptoms

I want to reinstall the Universal Printing module on an affected Terminal Server.

Resolution

In order to uninstall and install the module on an affected Terminal Server:

  1. Run CMD with administrative permissions and navigate to the Parallels installation directory (by default C:\Program Files (x86)\Parallels) > ApplicationServer > UniversalDevices > x32 or x64 based on your installed OS.

  2. Run the following command:

    2XInst.exe /UP
    
  3. Press OK button in pop-up window

    alttext
  4. Execute this command:

    2XInst.exe /IP
    
  5. Press OK button in pop-up window

    alttext

Was this article helpful?

Tell us how we can improve it.