Lifecycle announcement for Parallels Remote Application Server

7 users found this article helpful

Parallels has the the following product lifecycle strategy for Parallels Remote Application Server:-

Major releases for Parallels Remote Application Server are issued yearly, from a maintenance and support perspective there are two types of versions:

1. Long Term Supported (LTS) versions

2. Non - LTS version

 

Long Term Supported (LTS) versions:-

To ensure an improved maintenance and support for our customers Parallels will release a Long Term Support (LTS) version periodically. This will mean a longer supported period for LTS versions. 

Each LTS version will be supported for a total duration of 36 months (3 years), made up of 30 months of maintenance followed by an additional 6 months of support. LTS versions will be released in every other major release. 

Example: 16.5 is an LTS version, v17 is non-LTS version, v18 is an LTS version, v19 is non-LTS version, etc… 

 

Non - LTS version

Non LTS versions will be supported for a total duration of 24 months (2 years), made up of 18 months of maintenance followed by an additional 6 months of support. 

 

The below table defines the End of Maintenance (EOM) and End of Support (EOS) for the current supported versions:

Product Version Release Date EOM EOS
Remote Application Server 16 10 Jul 17  10 Feb 20 10 Jul 20
Remote Application Server 16.5 (LTS) 11 Jun 18 11 Feb  21 28 Jul 21
Remote Application Server 17 18 Jun 19 18 Dec 20 18 Jun 21

Note: Any previous versions not listed in above table have now reached EOM and EOS

Definitions

End of Maintenance: Last date of Development Iterations for the product version.

End of Support: Last date the official technical support services will be provided for the product version.

Was this article helpful?

Tell us how we can improve it.