Some customers reported slow scrolling issues in Windows 11 virtual machines. Conditions vary, but overall symptoms are the same: scrolling becomes slow or laggy after some time. The workaround mentioned below was tested locally and with some customers and confirmed effective.
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1. Open Parallels Desktop > Launch your Windows Virtual Machine experiencing the scrolling issue.
2. Click on the Windows Start Icon > Type CMD > Right-click on Command Prompt > Run as Administrator
3. Execute the command below:
powercfg /hibernate off
4. Shutdown the virtual machine (Click on the Windows Start Icon > Click on the Power Button > Shutdown)
5. Relaunch the Windows Virtual Machine> The scrolling should return to normal.
If, after following these instructions, you are still having issues scrolling, contact our Support.
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