User session remote control

1 users found this article helpful


In RAS v.16.5 and below, user session remote control works under user credentials who is logged in to PC where RAS Console is installed. If PC user is not Domain Admin or just does not have permissions, access for user session remote control will be denied. Since RAS v.17 we have a two options to remote control user sessions, that is the Remote Control and Remote control (prompt) menu options. There are limitations as described below:

1. From RAS Console navigate to Farm / <site> / RD Session Hosts / Sessions.

2. Right click on the selected user session. 

3. Select Remote Control (to proceed with logon with current user) or Remote Control (prompt) (to be prompted to enter user credentials to control remote session). 


Was this article helpful?

Tell us how we can improve it.