Search

Language:  

Available article translations:

Where to connect this USB device? dialogue doesn't appear after second and further device connections

APPLIES TO:
  • Parallels Desktop for Mac Business Edition
  • Parallels Desktop for Mac Home Edition
  • Parallels Desktop for Mac Pro Edition

Symptoms

A USB device has been connected to the Mac and  Where to connect this USB device? dialogue has appeared, then a virtual machine has been chosen to connected the device to. Upon second and further device connections the dialogue doesn't appear.

Information

If a USB device wasn't unchecked in Devices > USB & Bluetooth menu and was ejected using Windows tools, Parallels Desktop thinks that the device is still associated with the virtual machine and upon further connections will connect the device directly to the virtual machine. If the virtual machine is restarted or shut down the association disappears and the dialogue will pop-up.

The following steps will ensure that the corresponding dialogue will appear next time the device is connected to the Mac:

  1. Eject the device using Windows tools by clicking on the USB icon in the Task bar and selecting Eject:
  2. Go to the top menu Devices > USB & Bluetooth and uncheck the device in question:
  3. Unplug the device physically from the Mac.



a9c6e0b6a5209e617a7c0dd5eace86cf 1e5db16426987d561060acdf56d947b4 f9b6a8d63f3437e0dca35c9704a9033c 4987860c21de5849bcebfeb0472cfd03

FEEDBACK
Was this article helpful?
Tell us how we may improve it.
Yes No