Mac client prints with incorrect margins while using Canon printers

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Symptoms



 

Cause

CUPS driver for Canon reports wrong default page size.

Note: The issue was noticed, but not limited to the following printers: MG2920, C5535i

Resolution

  1. On the affected Mac computer navigate to CUPS Web Interface.(http://localhost:631/printers/)

    NOTE: If it is disabled, open Mac Terminal and execute the command:

    cupsctl WebInterface=yes
    
  2. Select Canon printer > Set Default Options from the drop-down menu.
  3. If it is set to A4, please change it to US Letter and apply the settings.

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