How to re-install Universal Printing module in Parallels Remote Application Server v15/v15.5/v16

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Symptoms

I want to reinstall the Universal Printing module on an affected Terminal Server.

Resolution

In order to uninstall and install the module on an affected Terminal Server:

  1. Run CMD with administrative permissions and navigate to the Parallels installation directory (by default C:\Program Files (x86)\Parallels) > ApplicationServer > UniversalDevices > x32 or x64 based on your installed OS.

  2. Run the following command:

    2XInst.exe /UP
    
  3. Press OK button in pop-up window

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  4. Execute this command:

    2XInst.exe /IP
    
  5. Press OK button in pop-up window

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  1. Run the following command:

    2XInst.exe /rp
    

Note: Both steps should be done during a maintenance window when no users are using the system; otherwise, it might be problematic to clean up files for logged on users.

Other available arguments for the 2XInst.exe command line tool are:

/IP - to Install should it not be present

/UP - to uninstall the Universal Printer module

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