(Waiting for) prl_cc.exe. This program is preventing Windows from shutting down.

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Symptoms

When I shut down Windows in Coherence mode I get a message saying:

(Waiting for) prl_cc.exe
This program is preventing Windows from shutting down
(Waiting for) prl_cc.exe

No matter how long I wait the program does not exit. The only option is to force a shut down.

This started happening from the the last Parallels update (9.0.23350) was download and installed.

Resolution

This issue was fixed in build 9.0.24172

Please update Parallels Desktop 9 to the latest build.

#- INTERNAL (content below this line is not visible in published article) -

https://jira.sw.ru/browse/PDFM-43152

DO NOT ESCALATE TO NSK

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