Parallels has the the following product lifecycle strategy for Parallels Remote Application Server:-
Major releases for Parallels Remote Application Server are issued yearly, from a maintenance and support perspective there are two types of versions:
1. Long Term Supported (LTS) versions
2. Non - LTS version
Long Term Supported (LTS) versions:-
To ensure an improved maintenance and support for our customers Parallels will release a Long Term Support (LTS) version periodically. This will mean a longer supported period for LTS versions.
Each LTS version will be supported for a total duration of 36 months (3 years), made up of 30 months of maintenance followed by an additional 6 months of support. LTS versions will be released in every other major release.
Example: 16.5 is an LTS version, v17 is non-LTS version, v18 is an LTS version, v19 is non-LTS version, etc…
Non - LTS version
Non LTS versions will be supported for a total duration of 24 months (2 years), made up of 18 months of maintenance followed by an additional 6 months of support.
The below table defines the End of Maintenance (EOM) and End of Support (EOS) for the current supported versions:
| Product | Version | Release Date | EOM | EOS |
| Remote Application Server | 15 | 03 Feb 16 | 30 Sept 17 | 28 Feb 18 |
| Remote Application Server | 15.5 | 02 Nov 16 | 30 May 18 | 30 Nov 19 |
| Remote Application Server | 16 |
10 Jul 17 |
10 Feb 20 |
10 Jul 20 |
| Remote Application Server | 16.5 (LTS) | 11 Jun 18 |
11 May 21 |
11 Oct 21 |
| Remote Application Server | 17 | 18 Jun 19 |
30 Mar 21 |
17 Sep 21 |
| Remote Application Server | 18 (LTS) | 16 Dec 2020 | 16 Jun 2023 | 16 Dec 2023 |
Note: Any previous versions not listed in above table have now reached EOM and EOS
Definitions
End of Maintenance: Last date of Development Iterations for the product version.
End of Support: Last date the official technical support services will be provided for the product version.
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