Parallels has the following product lifecycle strategy for Parallels Remote Application Server:
Major releases for Parallels Remote Application Server are issued yearly, from a maintenance and support perspective there are two types of versions:
- Long Term Supported (LTS) versions
- Non - LTS versions
Long Term Supported (LTS) versions:
To ensure an improved maintenance and support for our customers Parallels will release a Long Term Support (LTS) version periodically. This will mean a longer supported period for LTS versions.
Each LTS version will be supported for a total duration of 36 months (3 years), made up of 30 months of maintenance followed by an additional 6 months of support.
Non - LTS version
Non - LTS versions will be supported for a total duration of 24 months (2 years), made up of 18 months of maintenance followed by an additional 6 months of support.
The below table defines the End of Maintenance (EOM) and End of Support (EOS) for the current supported versions:
Product | Version | Release Date | EOM | EOS |
Remote Application Server | 15 | 03 Feb 2016 | 30 Sep 2017 | 28 Feb 2018 |
Remote Application Server | 15.5 | 02 Nov 2016 | 30 May 2018 | 30 Nov 2019 |
Remote Application Server | 16 |
10 Jul 2017 |
10 Feb 2020 |
10 Jul 2020 |
Remote Application Server | 16.5 (LTS) | 11 Jun 2018 |
11 May 2021 |
11 Oct 2021 |
Remote Application Server | 17 | 18 Jun 2019 |
30 Mar 2021 |
17 Sep 2021 |
Remote Application Server | 18 (LTS) | 16 Dec 2020 | 16 Jun 2023 | 16 Dec 2023 |
Remote Application Server | 19 (LTS) | 28 July 2022 | 28 Feb 2025 | 28 July 2025 |
Note: Any previous versions not listed in above table have now reached EOM and EOS
Definitions
End of Maintenance: Last date of Development Iterations for the product version.
End of Support: Last date the official technical support services will be provided for the product version.
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