Parallels has the following product lifecycle strategy for Parallels Remote Application Server:
Major releases for Parallels Remote Application Server are issued yearly. From the maintenance and support perspective there are two types of versions:
- Long Term Supported (LTS) versions
- Non-LTS versions
Long Term Supported (LTS) versions
To ensure an improved maintenance and support for our customers Parallels will release Long Term Support (LTS) versions periodically. This will mean a longer supported period for LTS versions.
Each LTS version will be supported for a total duration of 36 months (3 years), made up of 30 months of maintenance followed by additional 6 months of support.
Non - LTS version
Non - LTS versions will be supported for a total duration of 24 months (2 years), made up of 18 months of maintenance followed by additional 6 months of support.
The below table defines the End of Maintenance (EOM) and End of Support (EOS) for the currently supported versions:
| Product | Version | Release Date | EOM | EOS |
| Remote Application Server | 18 (LTS) | 16 Dec 2020 | 16 Jun 2023 | 16 Dec 2023 |
| Remote Application Server | 19 (LTS) | 28 July 2022 | 28 Feb 2025 | 28 July 2025 |
| Remote Application Server | 20 (LTS) | 30 Oct 2024 | 30 Mar 2027 | 30 Oct 2027 |
Note: All versions not listed in table above have now reached EOM and EOS.
Definitions
End of Maintenance: The last date of Development Iterations for this product version.
End of Support: The last date the official technical support services will be provided for this product version.
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