Symptoms
In the HTTP network requests in the front end, a call to https://<workspace_env>/api/saml returns an error 500 with this JSON response:
{"error": "Signature validation failed. SAML Response rejected"}
In log files, this can be seen:
2022-12-08 10:23:30.267205+00:00 awnode01 awingu-api.service[/opt/awingu/awingu-core/virtualenv/bin/gunicorn:9359]: Encountered errors during SAML authentication: ['invalid_response']
Cause
The federation metadata XML is incorrect.
This could simply be wrong, or the federation metadata may have become outdated.
Resolution
- When pointing to a federation metadata XML: Make sure Parallels Secure Workspace can connect to the specified host ( for example: login.microsoftonline.com - port 443 ).
- When importing a federation metadata XML file: Make sure it's the latest version.
Mind that federation metadata may change over time. For this purpose, it's recommended to point to a URL from which Parallels Secure Workspace can fetch the federation metadata XML.
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