RD Session Host Agent is not verified

2 users found this article helpful

Symptoms

Cause

Windows has failed to register the RD Session Host Agent service.

Resolution

  1. Open CMD and navigate to the Parallels Remote Application Server directory (by default):

    C:\Program Files (x86)\Parallels\ApplicationServer
    
  2. Execute the command:

    2XAgent.exe -u
    

    This will uninstall Terminal Server Agent from the machine.

  3. Open regedit, and remove the following keys:

    HKEY_LOCAL_MACHINE\SOFTWARE\2X
    
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Parallels\TSAgent
    
  4. Open CMD and navigate to the Parallels Remote Application Server directory (by default):

    C:\Program Files (x86)\Parallels\ApplicationServer
    
  5. Execute the command:

    2XAgent.exe -i
    
    alttext
  6. Check the RD Session Host Agent in the Console. Now it should be verified.

  7.  

Was this article helpful?

Tell us how we can improve it.