Troubleshooting virtual machine startup issues

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This article might be helpful in the following cases:

Note: if your virtual machine is stuck with a black screen, follow the steps from KB 123094.



Before trying the solutions described here, we recommend that you search for a solution with the error message you get when you start your virtual machine:

Error message on the startup of the VM or nothing happens

Windows does not boot - it is stuck with no error message

Windows boots with a Blue Screen of Death (BSOD)

Such errors are hardware- or driver-related, causing the virtual machine to stop responding in order to prevent damage to the hardware or data. Check this Microsoft page to get it fixed.

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