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How to enable the trace logging on VDI Agent appliance

Information

Sometimes, it may be required to enable trace logs on the VDI Agent appliance. It can be achieved following the instruction below:

  1. On the appliance, switch the Console (Alt+F1) and authenticate using your credentials.
  2. To edit the log level:

    vim /etc/opt/Parallels/VDSAgent.xml
    

    In the values ConsoleLogLevel and LogLevel set value 5.

  3. Reboot the appliance in order to apply the change.

To review the log execute:

    less /var/opt/Parallels/log/VDSAgent.log

To watch the log "online", execute:

    tail -f /var/opt/Parallels/log/VDSAgent.log



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