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Unable to print from Windows virtual machine

APPLIES TO:
  • Parallels Desktop 10 for Mac Home Edition
  • Parallels Desktop 9 for Mac Standard Edition

Symptoms

I am not able to print from my Windows virtual machine.

  • The printer is shown as installed properly in the Control Panel -> Devices and Printers .
  • The print queue list is blank after attempting to print from any windows program.

Cause

Print Spooler service is not turned on or is not started in Windows.

Resolution

This is a Windows-related issue and we recommend you to contact Microsoft Technical Support for its investigation.

The possible workaround is to start the Windows Print Spooler service manually:

  1. Press 'cmd'+R combination.
  2. In the Run window type services.msc.

  3. Locate the Print Spooler and click Start.




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