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Unable to switch desktops using shortcuts

APPLIES TO:
  • Parallels Desktop 9 for Mac
  • Parallels Desktop 7 for Mac

Symptoms

Unable to use "ctrl+1" or "ctrl+2" or "ctrl+3" shortcuts in order to switch Desktops in Mac OS X when Windows Virtual Machine is running.

Cause

Virtual Machine or Mac misconfiguration

Resolution

  1. Go to Finder -> Applications -> Mission Control and create a necessary number of desktops.

  2. Go to Apple logo -> System Preferences -> Keyboard -> Shortcuts -> Mission Control and make sure that "Switch to Desktop (#number)" shortcuts are enabled.

  3. Go to Parallels Desktop menu bar -> Parallels Desktop -> Preferences -> Shortcuts -> System Shortcuts and set "Send system shortcuts" to "On Condition".

  4. (optional) Go to Parallels Desktop menu bar -> Virtual Machine -> Configure -> Options -> Full Screen and uncheck "Use Mac OS X Full Screen".

Search words:

switch desktops

PD




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