Search for:

Available article translations:

Parallels Desktop or Parallels Workstation (Extreme) Support code.

  • Parallels Desktop 9 for Mac
  • Parallels Desktop 8 for Mac
  • Parallels Desktop 7 for Mac
  • Parallels Desktop 6 for Mac


What is the Parallels Desktop Support Code or what is Parallels Workstation, Parallels Workstation Extreme Support Code?  Why do I need it?  Where can I find it?  How should I use it?


Parallels Desktop/Parallels Workstation (Extreme) Support code is the 10-digit number divided into 5-character blocks: xxxxx-xxxxx.

You will need your
Parallels Desktop/Parallels Workstation (Extreme) Support code to submit a request to our Technical Support Team via email, phone or online chat.  Please check How to contact Support Team KB article

To get your Parallels Desktop/Parallels Workstation (Extreme) Support Code, please register your Parallels Desktop (Upgrade or Full) / Parallels Workstation activation key  at your account  or buy support package and register the received order identification.

How to find your Support Code:

1.If you have already registered the key launch Parallels Desktop/Parallels Workstation (Extreme) application > Help > Request Support

2. If you have already registered your activation key, your Support Code is available under your account after you login:

3. Your Support Code is also available under "My Support Options" tab:

If you have not registered your key yet, please register your key.

If your support package has expired you may purchase a support incident.

Parallels Tech Support will follow up with you directly shortly after your order for Support Incident has been completed.

The Parallels Desktop Support code or Parallels Workstation (Extreme) Support Code will be requested to create a ticket to the Technical Support Team for phone, email or online chat support.

147b9e14b9c9ab8c2e7cd2a7443fe1f8 b0d2afa3ea1ba6ce10dddf5df618e6f6 1e5db16426987d561060acdf56d947b4 33c4522b6fa9ca8e050f19b889fb58f1 1e0c43ccf6ca78fa6744efc9edbc0659 790d27220dd34433ff172f45c18cfb98 48e7cf384e3b46432e32e6040476f122

Was this article helpful?
Tell us how we may improve it.
Yes No
Desktop Virtualization
- Parallels Desktop 9 for Mac
- Parallels Transporter
- Parallels Desktop Switch to Mac Edition
- Parallels Desktop for Mac Enterprise Edition
- Parallels Management-Mac for Microsoft SCCM
Server Virtualization
- Parallels Cloud Server
- Parallels Containers for Windows 6.0 Beta
- Parallels Virtuozzo Containers
- Parallels Automation
- Parallels Automation for Cloud Infrastructure
- Parallels Business Automation Standard
- Parallels Virtual Automation
- Parallels Plesk Panel Suite
- Web Presence Builder
- Parallels Plesk Automation
- Parallels Small Business Panel
- Value-added Services for Hosters
- Parallels Partner Storefront
Services & Resources
- Cloud Acceleration Services
- Professional Services
- Support Services
- Training & Certification