Symptoms
-
Parallels Access cannot connect to the remote computer.
-
Parallels Access screen is black when connected to the remote computer.
- No sound from the remote computer is transmitted to iPad.
Cause
Network port necessary for Parallels Access to establish
Resolution
To ensure the full connection quality please make sure the following network port is not blocked on both remote computer and Parallels Access sides:
443:TCP
To make
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