Parallels Remote Application Server v19 Known Issues

5 users found this article helpful

Before upgrading Parallels Remote Application Server to v19 please make sure the known issues below are not critical for your environment.

Click Get updates to subscribe to this article to be immediately notified of fixing these few remaining issues.

 

Parallels RAS v19 Known Issues:

Build number Affected component Description Resolution/Workaround

v19.1.1-23476

RAS Console

RAS Console might fail to complete the login process without restarting the redundancy service.

Resolution: the issue has been resolved in build 19.1.1.2 (version 23477).

Please upgrade your Parallels RAS Core to version 19.1 Hotfix 2 or later.

v19.2.1-23942

RAS Enrollment Server

In some scenarios, users may receive a credential error when logging in using SAML SSO even after increasing the response timeout (by default, 10 seconds) using the ESResponseTimeoutSec registry key.

Resolution: The issue has been resolved in build 19.3.1 (version 24569).

Please upgrade your Parallels RAS Core to version 19.3 Update 1 or later.

v19.3.0-24515

RAS Management Portal

When using Management Portal, host pool names are not shown in the hosts list.

Resolution: The issue has been resolved in build 19.3.1 (version 24607).

Please upgrade your Parallels RAS Core to version 19.3 Update 1 or later.

v19.3.0-24515

Universal Printing

If multiple users use Universal Printing on the same host, it is available only to the first user.

Resolution: The issue has been resolved in build 19.3.1 (version 24575).

Please upgrade your Parallels RAS Core to version 19.3 Update 1 or later.

v19.4.0-24954 RAS Console

When recreating a templated RD Session Host, the updated template version is not visible from the RD Session Hosts > Hosts section in the RAS Console. Instead, the actual (updated) template version can be viewed from RD Session Hosts > Templates > Show hosts

Note that this issue does not affect the functionality of the product.

Workaround: Please view the correct template version from RD Session Hosts > Templates > Show hosts….

Resolution:This issue is going to be addressed in the upcoming Parallels RAS update.

Should you have any questions, please get in touch with Parallels Support: https://www.parallels.com/products/ras/support/ 

 

 

Was this article helpful?

Tell us how we can improve it.