Documents are printed in invalid size (for instance, in Letter instead of Legal)

1 users found this article helpful

Symptoms

Documents are printed in invalid size (for instance, in Letter instead of Legal).

Cause

The printer driver has incorrect length and width values for the desired paper size, e.g. 2794 x 2159 instead of 2159 x 3556 for Legal.

Resolution

If those settings were done manually for some reason, please use some custom paper size instead of one of well-known formats.

If setting paper size manually was not performed, please consider updating the printer driver.

Was this article helpful?

Tell us how we can improve it.