Symptoms
Parallels RAS Reporting Service fails to install with the following error:
The following record could be found in ReportingSetup.log in C:\ProgramData\Parallels\RASLogs\:
Resolution
A registry key should be modified on the SQL Server where Parallels RAS Reporting Service is being installed.
To do this, process the following:
1. Open Registry Editor. To do right-click start menu and click Run:
2. At the opened window type regedit
3. Go to the following:
4. Change the "ViewingUser" value to the AD account that was specified in the SQL to view the reports.
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