Code [02/00000003] The client could not access the remote application.

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Symptoms

Cause

DNS issue.

Workaround

Delete affected Terminal Server from the Console and re-add it using its IP address.

Resolution

To find out the root you need to check connection over mstsc.exe from each Gateway to the affected Terminal Server using the hostname. In case of DNS problem you'll not be able to connect:

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Once you fix this DNS issue, users will be able to connect.

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