Remote PC Agent not verified

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Symptoms

Cause

Terminal Server Agent installed by accident caused the conflict. You may see it also while pushing the PC Agent:

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Resolution

  1. On the affected PC, open services.msc
  2. Check for "RAS" services. If you found RAS Terminal Server Agent running - this is the reason.

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  3. Go to Control Panel > Uninstall a program > Parallels Remote Application Server > Change
  4. At the Select Installation Type dialog make sure that only RAS PC Agent checked and proceed with the wizard.

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  5. Make sure that RAS PC Agent service is now running in services.msc.

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