Resolution
The automatic logout is intended to automatically log out end users who are no longer actively working in the Workspace, System Settings or Dashboard. The main use case for this feature is that the end users are logged out if they haven't interacted with the Workspace for some time, even if it is open and visible in their browser.
This feature can be enabled/disabled and applies to the users specified with the user labels. It is also possible to determine the timeout value.
These settings can be configured per Workspace domain: System Settings > Configure > User Connector: Automatic logout.
The settings are only applied after the user signs in again, but not to already active user sessions.
When using a Single Sign-On (SSO) implementation such as SAML or OpenID: Configure the single logout URL (System Settings > Configure > User Connector > Federated Authentication). Otherwise, users may get signed in again automatically.
The built-in management user will always be logged out automatically after 10-15 minutes. This can not be adjusted.
What is considered "user activity"?
- Key input.
- Pointer input (including mouse movements).
- Browser (de)activation input.
Activity in reverse-proxied web applications is not tracked.
Was this article helpful?
Tell us how we can improve it.