Symptoms
HTML5 client on iOS has no download option in the menu:
Cause
That's expected behavior.
Resolution
Customer can use Secure folder redirection in order to transfer the files.
Tap on 
to import a file or a folder from your iOS device to the remote server.
To import an object, click this icon and the copy files that you want to import to the folder that opens. The folder is added to the "This PC" section on the remote server
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