Fixing shared folders appearing empty and no external drive connected after installing parallels tools in Ubuntu Linux 25.04 virtual machine

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After installing Parallels Tools in an Ubuntu Linux 25.04 virtual machine, you may experience issues with shared folders appearing empty after prompting for a password.
In some cases, external drives may also fail to mount or appear within the guest operating system.

These issues are caused by AppArmor security restrictions impacting FUSE-based mounts, which are used by Parallels for shared folder and external drive integration.


Note: Please ensure to make a back up of the virtual machine before making any of the below changes.


While the Parallels Desktop development team is actively working on a permanent solution, the following workaround(s) may be used to restore these functionalities:

Option 1: Editing the AppArmor profile

  1. Open Terminal on your Linux virtual machine and run the below command:
  1. sudo nano /etc/apparmor.d/local/fusermount3

     2. Add the following lines and save the configuration:

mount fstype=@{fuse_types} options=(nosuid,nodev,rw,noatime) -> /media/**,
mount fstype=@{fuse_types} options=(nosuid,nodev,ro,noatime) -> /media/**,

    3. A restart of the Ubuntu virtual machine for the change: From the Mac Menu Bar, Click on Actions > Restart

Option 2: Alternatively, you may disable AppArmor entirely :

You may do so by running the below command on the Linux Terminal:

  1. Install AppArmor utilities if not present:

sudo apt update sudo apt install -y apparmor-utils

     2. Set fusermount3 profile to complain mode :

sudo aa-complain fusermount3

     3. Optional: verify the profile is now in complain mode:

sudo aa-status | grep fusermount3

 

The workaround provided above should help restore access to shared folders and external drives in your Ubuntu Linux 25.04 virtual machine.

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