Symptoms
In some cases, Remote Desktop Session Host Agent may be in "Failed performance counters" on the RAS console.
Resolution
Step 1: Modify the startup behaviour of the "RAS RD Session Host Agent" service
- Open services.msc
- Navigate to service "RAS RD Session Host Agent"
- Change the startup ty[e to "Automatic (Delayed Start)"
- Click OK
- Reboot the server
Reboot the server and observe the status of the agent on the RAS Console.
The affected agent should not should show "OK" status.
If the state of the agent remains in "Failed performance counters", perform the step below.
Step 2: Add a registry key for increase delayed started time to 60 seconds
| Path | HKLM\SYSTEM\CurrentControlSet\Services\RAS RD Session Host Agent |
| Key type | DWORD 32-bit |
| Name | AutoStartDelay |
| Value | 60 (decimal) |
After adding this key, reboot the server and observe the behaviour on the RAS Console.
If the above steps do not help in resolving the issue with the counters,
Please follow instructions on How to rebuild performance counters
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