Before installing Parallels Browser Isolation, please ensure the known issues below are not critical for your environment.
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Parallels Browser Isolation Known Issues:
| Build number | Affected component | Description | Resolution/Workaround |
|---|---|---|---|
| GA | Browser Compatability |
Currently our Browser Isolation technology is optimized to render well with Chrome and Edge. Safari, Opera, Firefox, and other browsers will be supported in upcoming releases. |
Workaround: Please use Chrome or Edge until other browsers are supported. Resolution: Engineering is currently working on a solution for this issue, which is expected to be resolved in the upcoming updates. |
| GA |
Secure Browser |
When a user tries to download a PDF file forbidden by a policy, the file is still downloaded. | Resolution: Engineering is currently working on a solution for this issue, which is expected to be resolved in the upcoming updates. |
| GA |
Discovery page |
When a user is signed out and navigates to the Discovery page, they see Dashboard for a moment before seeing the Discovery page. When a user enters their email and clicks Next, they still see the Discovery page with the email entered for a few seconds before moving to IdP configuration. |
Resolution: Engineering is currently working on a solution for this issue, which is expected to be resolved in the upcoming updates. |
Should you have any questions, please get in touch with Parallels Support: https://my.parallels.com/support/pbi
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