Some features are hidden behind a feature flag in Parallels Secure Workspace and must be explicitly enabled.

These flags are therefore only shared on a need-to-know basis.

This can be the case for a variety of reasons:

• A feature is deprecated, but not entirely removed yet.
• A new feature is (being) implemented, but it may have unwanted side effects.

These features can be enabled with the API.

1. Sign in to the Workspace as an administrator.
2. Then, navigate to this URL: https://<workspace_env>/api/v2/configuration/1/ 
3. In the output, look for feature_flags.
   For example, the default is:
   "feature_flags": []
4. At the bottom, click "Raw data".
5. Replace the entire contents with this (replace "feature1" with the feature name provided by the support team):
   
   {
 "feature_flags": ["feature1"]
}
   
   Note: if in step 3 you had existing features, e.g. "feature_flags": ["feature1"] , you can copy those feature flags and append a new one.
   Example:
   
   {
 "feature_flags": ["feature1", "feature2"]
}
   
    
6. At the bottom, be very careful and hit [PATCH].