Solve script error issue while creating a new account in Parallels Toolbox

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This article describes an issue when new users try to create a new account from Parallels Toolbox and to complete it in a region where GDPR is requested, you're presented with the GDPR consent, but you can't proceed further due to the "Syntax error" message: 


Note: our engineers are working to address the issue in the upcoming update of Parallels Toolbox.

As for now, you can easily create a new account for Parallels Toolbox by following the steps below:

  1. Go to
  2. Click Sign Up.
  3. Enter your name, password, agree with the Terms of Use, and click Sign Up.


You can read more about creating Parallels account in KB 6235

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