What happens if a node in a multi-node environment is unavailable?

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Resolution

It is possible that at some point a Parallels Secure Workspace node is unavailable for some reason (e.g. planned maintenance resulting in a shutdown or reboot, technical issue, ...).

If this is a node in a multi-node environment, this is the immediate impact when the node is unavailable:

When properly configured in System Settings and with a properly configured external load balancer, the impact should only be limited to an interruption of a couple of seconds for the end users. They may need to reconnect their session. They will be able to reconnect to their prior RDP connections on the RDS infrastructure.

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