Troubleshooting network connectivity / lag / bad performance

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Symptoms

Awingu is slow or unresponsive. Connections are dropped.

Cause

Poor network connectivity can be caused by a number of factors.

Try to pinpoint the main cause first by investigating whether the same symptoms occur when connecting strictly from the internal network to the Awingu appliance (preferably bypassing the organization's firewall).
This way, any internal network components/configurations could already be ruled out or turn out to be causing the issues. 

Another main point to focus on: are all users affected or just a subset, and what do they have in common?

Below is a checklist of important factors.

Some organizational factors are:

Some end-user factors:

 

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