KB Parallels: Reset password of built-in management user (local admin)

Reset password of built-in management user (local admin)

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Applies to:
- Parallels Secure Workspace
Last Review: Sep 19, 2023
Related Articles:
- Can't login as the management user (local admin) because of SSO/Pre-Authentication Redirection
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Symptoms

Unable to log in as the built-in management user. (Incorrect credentials)
Forgot the built-in management user password.

Cause

Incorrect credentials.

Resolution

Contact the support team to reset this password.

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