Resolution
Verify that the RemoteApp is published correctly and that you can start the RemoteApp via mstsc.exe client.
Windows 10 and more recent versions:
- Log into a regular Microsoft Windows OS (it does not need to be a server edition).
- Run mstsc.exe (or search for Remote Desktop Connection and start this application).
- For "Computer": fill in the IP or FQDN of the RemoteApp server.
- Click "Show Options".
- Under "Connection settings", choose "Save as" and save the RDP session settings to a .RDP file.
- Open the file with any text editor (for example NotePad) and find this line:
alternate shell:s:
-
Complete this command with the following:
When using simple RDP (not a RemoteApp):
alternate shell:s:C:\windows\notepad.exe
When using RemoteApp:
||<RemoteAPP Alias>
For example:
alternate shell:s:||notepad
remoteapplicationmode:i:1
remoteapplicationprogram:s:||notepad
remoteapplicationname:s:Notepad
remoteapplicationcmdline:s:
Note that for the alternate shell, the RD Session Host role needs to be installed in the Microsoft Windows Server. -
When using a Remote Desktop Connection broker: Also add or update the two settings below.
Replace "COLLECTIONNAME" with the name of your collection.
use redirection server name:i:1
loadbalanceinfo:s:tsv://MS Terminal Services Plugin.1.COLLECTIONNAME - Save the file.
- Switch to mstsc.exe again to open this .RDP file.
- Click [Connect], and fill in the user credentials. The specified RemoteApp should start.
Only if you are using a Windows version that is older than Windows 8:
- Log into a regular Microsoft Windows OS (it does not need to be a server edition).
- Run mstsc.exe (or search for Remote Desktop Connection and start this application).
- For "Computer": fill in the IP or FQDN of the RemoteApp server.
- Click "Show Options" and choose the "Programs" tab.
- Click the checkbox "Start the following program on connection":
- Insert the RemoteApp alias, preceded with “||”, for example to start Microsoft Word or Microsoft Excel, use the following parameters:
||WINWORD
||EXCEL - Click [Connect].
- Once logged in the app should start.
In case the RemoteApp won’t start:
- Verify the alias for the RemoteApp is correct.
- Verify the RemoteApp configuration and parameters settings.
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