The user signs in to the Workspace using single sign-on, which works perfectly.
However, upon trying to launch an application session, they are prompted for credentials.
In the awingu-application-gateway.service.log , shortly after the launch, an entry can be seen which contains "Require Credentials".
Oct 06 12:15:37 AWINGUHOSTNAME java: cs-id: 46c4beae-c236-47c9-824d-8d20de5a5309, Require Credentials
In Parallels Secure Workspace, the configuration for the application or the application server is not set correctly.
- System Settings > Configure > Application Servers: Select the Remote Desktop Services (RDS) host. Verify if the authentication protocol is set to Kerberos.
- System Settings > Configure > Applications: Select the application. Verify if Ask for credentials is set to disabled.