Cloning a template fails with statuses Deployment failed and Cloning failed:
guestagent.log on the Template VM has records like these:
VDI Providers from different farms (e.g., tenants) are connected to the same VDI cluster where the Template VM is running.
There are two possible solutions here:
- Create different resource pools on the VDI cluster and reconfigure VDI Providers to use those pools respectively;
- Apply the solution from this KB article to the Template VM. Its clones will inherit the setting and will keep communicating with the correct VDI provider.